All services
Operate
Customer service & reviews
We reply to buyers, process returns and request reviews the way Amazon permits. Recurring complaints are passed back to you so the product or the listing can be fixed.
What is included
- Buyer message responses
- Returns and refund handling
- Request a Review automation
- Amazon Vine enrollment
- Negative feedback follow-up within policy
- Voice of the Customer monitoring
More in Operate
- Account managementA named manager runs Seller Central or Vendor Central for you, day to day.
- Catalog managementVariations, flat files and listing errors kept clean across your whole catalog.
- FBA & inventory planningShipment plans, restock forecasts and storage fees kept under control.
- Reporting & analyticsSales, ads and inventory in one report you can act on.
- Virtual assistantsTrained Amazon VAs who take daily account tasks off your plate.
Hand us the account. Keep the brand.
Tell us where the account stands today. We will reply with what we would fix first.